Can I cancel or amend my order?

Yes. If for any reason you wish to cancel your order with us, you may do so up to the point of dispatch. This, however, must be accepted by us. If you do cancel within this time, any payments made by you will be refunded in full within 30 days.

We are unable to make any amendments to an order once it has been placed. If an amendment does need to be made, the only option available is to call us on +44 (0)20 3744 1020.

However, to do this you must notify us within 30 minutes of your order being placed. Please have the order number to hand. After this time we are unable to amend your order as we endeavour to process orders immediately. 

We therefore request that you return the goods once they have been delivered. If your order has already been dispatched, please return the order following the instructions contained within the parcel. Please note that your right to return goods does not apply to certain products.

Please click here for further information on our Returns Policy.

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